Terms and Conditions
These terms and conditions apply to all coaching sessions, services, and digital products offered under the brand “Femilienz” by Dr. Miriam von Felbert, including but not limited to the Ikigami App, Ikigai Strategist, and the JERT system.
1. Scope and Application
The Ikigami App is distributed via Apple App Store and Google Play Store. By downloading, installing, or using the app, you agree to be bound by these Terms and the respective terms of Apple Inc. and Google LLC.
2. In-App Purchases
Some features and content within the Ikigami App are available through In-App Purchases (IAP). These transactions are processed exclusively by Apple or Google, depending on your device. We do not store or process any payment data. All billing, refund, and cancellation policies for these purchases are governed by the App Store or Google Play Store terms and policies.
3. Coaching and Digital Services
Additional coaching sessions and digital services may be offered outside the app under the “Femilienz” brand. All bookings are binding once confirmed in writing. Payment is generally required in advance and may be processed via invoice or Stripe, depending on the agreement.
4. No Cancellation Policy
Coaching sessions and digital services are non-cancellable and non-refundable. Please consider your schedule and commitment carefully before making a purchase or booking.
5. Intellectual Property
All content, materials, and reflections provided during or after a session, or within the app, are protected by copyright. Reproduction, distribution, or commercial use without written permission is prohibited.
6. Confidentiality
All personal information shared in the context of coaching or app use is handled with confidentiality. Exceptions apply only in cases of legal obligation.
7. Disclaimer
Coaching and in-app content support personal and professional development. They are not a substitute for psychotherapy or medical treatment.
8. Governing Law
These terms are governed by the laws of the Federal Republic of Germany. Place of jurisdiction is Hamburg, Germany.
Last updated: 29/07/2025